Latest news 2020

30 September 2020

South East Water supports community projects with grants up to $10,000 on offer​ 

Our 2020 Community Grants program is now taking applications from community or charitable organisations for grants between $500 and $10,000 to support the health and liveability of the communities in our service area. ​ 

15 September 2020​

How to harness the power of biosolids to make hydrogen​​


Researchers have used biosolids to produce hydrogen from wastewater, in new technology that supports the comprehensive recycling of one of humanity’s unlimited resources – sewage.​

Last updated on 2 September 2020

Lifting of the precautionary boil water advisory


On Sunday 30 August - 11.30am - South East Water, after consultation with the Department of Health and Human Services and Melbourne Water, advises customers that the Boil Water Advisory issued on 28 August 2020 is now lifted for all South East Water customers affected by this issue.


28 August 2020

Precautionary boil water advisory issued


We’ve become aware of a potential water quality issue affecting 88 suburbs due to electrical damage caused by storms overnight. We’re working to determine if any South East Water customers are impacted.


7 July 2020

Feasibility study for hinterland environmental water scheme kicks off

Work has started on a feasibility study investigating the potential for the Peninsula’s hinterland region to be connected to a permanent supply of high-quality alternative water.


27 March 2020

Desalination plant securing our water supply

The Andrews Labor Government has ordered 125 gigalitres of water from the Desalination Plant for next financial year – to secure our water supplies in the face of population growth, climate change and falling rainfall.


22 March 2020

We're experiencing longer than usual wait times on our phones


Our customer contact centre is here to help, but our wait times on the phone are a little longer than usual. We’re sorry for any inconvenience. 


22 March 2020

Closure of public-facing reception and customer service areas

We’re closing our public-facing reception and customer service areas at WatersEdge in Frankston, Aquarevo in Lyndhurst and our PeninsulaECO office in Rye from Monday 23 March until further notice. These closures are in line with actions being taken across water sector agencies in response to the coronavirus (COIVID-19) outbreak.

18 March 2020

South East Water and Bayside City Council team up on tap water

South East Water and Bayside City Council have teamed up to make it easier for residents, visitors and their furry friends to choose tap water over bottled, with three new water fountains installed across three bayside locations.
2 March 2020

We've notified our customers about a computer security incident

South East Water, City West Water and Yarra Valley Water are aware of a data security incident affecting Metrix Consulting Pty Ltd, a research company we engaged for some joint customer research.


24 January 2020

New Managing Director for South East Water

The board of South East Water is delighted to announce the appointment of Ms Lara Olsen as its new Managing Director following an extensive recruitment process. Ms Olsen will take up the position on Monday 17 February.


9 January 2020

Emergency water relief for bushfire affected residents

Residents in bushfire affected areas who are without drinking and domestic water supply due to tank contamination now have a single point of contact to call for assistance.

South East Water, based in Frankston, will be providing bushfire aid on behalf of the Victorian water industry to North East Water and East Gippsland Water.

2 January 2020

Success at water and property awards

December 2019 marked the end of a successful year of accolades for our organisation with employees and key projects picking up gongs at the Australian Water Association (AWA) and Urban Development Institute of Australia (UDIA) awards.