Pay your bill
Love choice? So do we. That’s why we offer lots of ways to pay.
We have a range of payment support options available, including more time to pay. To request more time to pay a bill submit your request here.
Group accounts
Group customers can pay their bills via our electronic funds transfer (EFT) portal. You'll just need your group account number and one of the individual account numbers listed on your group account summary handy.
From the portal you can pay multiple invoices at once, or make partial payments for your business accounts.
Read our step-by-step guide on making payments through the EFT portal (PDF).
Download a Direct debit application form
Prefer to pay your bills with Direct debit? Fill out the below form, agree to the terms and conditions and send your completed application form to support@sew.com.au.
BPAY
Pay your bill through your internet banking. You can find our BPAY details on your bill.
Phone
Give us a call on 1300 659 658 to pay by credit card using your MasterCard or Visa 24 hours a day, seven days a week. Have your latest bill and credit card details ready.
Australia Post
Pop into any Australia Post outlet and pay your total bill amount by cash or EFTPOS. Unfortunately, partial payments can’t be processed.
Tear off the payment slip at the bottom of your bill and mail it with your cheque to:
South East Water
GPO Box 2763
Melbourne VIC 3001
Keeping bills stable, even when the world’s not
The effects of coronavirus (COVID-19) have made things tough for many of us. That’s why we’re doing our best to keep bills stable this year.