Group accounts

Group customers can pay their bills via our electronic funds transfer (EFT) portal. You'll just need your group account number and one of the individual account numbers listed on your group account summary handy. 

From the portal you can pay multiple invoices at once, or make partial payments for your business accounts.

Read our step-by-step guide on making payments through the EFT portal (PDF). 

Download a Direct Debit application form

Other ways to pay

If paying by card doesn't work for you, that's okay. There are plenty of other options.

BPAY

Pay your bill through your internet banking. You can find our BPAY details on your bill.

Phone

Give us a call on 1300 659 658 to pay by credit card using your MasterCard or Visa 24 hours a day, seven days a week. Have your latest bill and credit card details ready.

Australia Post

Pop into any Australia Post outlet and pay your total bill amount by cash or EFTPOS. Unfortunately, partial payments can’t be processed.

Mail

Tear off the payment slip at the bottom of your bill and mail it with your cheque to:

South East Water
GPO Box 2763
Melbourne VIC 3001

Keeping bills stable, even when the world’s not

The effects of coronavirus (COVID-19) have made things tough for many of us. That’s why we’re doing our best to keep bills stable this year.

Bill higher than expected?

We can help you figure out why you might have received a higher bill than you were expecting .

Minding your business

Find out what you need to know about setting up or closing a business account, changing address and whether you need a trade waste consent. 

Make every drop count

Just few simple changes in your business could help you save precious water. 

Sign up to mySouthEast​Water

Manage your account online when it suits you with mySouthEastWater. It's quick and easy to sign up, just have a copy of your bill handy.