Water metering and servicing guidelines

The water metering and servicing guidelines detail conditions that apply when servicing new developments, making alterations to existing developments and for general water metering arrangements. Version 8.1 was published in 2020, so please make sure you’re applying the current guidelines.

Water metering and servicing drawings

Individual drawings can be downloaded from the Melbourne Retail Water Agencies (MRWA) site..

Other Sewer and Water technical drawings

Individual drawings can be downloaded from the Technical Standards page.

Water Assembly Dimension and Spatial Requests

View the Water Assembly Dimension and Spatial Requests table.

Rainwater tank plumbing guide

We provide safe, high quality drinking and recycled water to the majority of our customers. We also support plumbers and property owners with information for installing alternative water supplies like rainwater tanks.

View our rainwater tank plumbing guide to understand the requirements and responsibilities for connecting a rainwater tank .

Sewer servicing guidelines

The Sewer Servicing Guidelines explain the responsibilities and requirements for any sewer works including blocked sewers, sewer developments, test priors, boundary traps, updating sewer plans and much more.

Only South East Water and our authorised contractors can work on or enter our assets. If you’re not sure if you or the contractor you have engaged is authorised, please contact our 24/7 faults and emergencies team on 13 28 12. Read these guidelines in conjunction with South East Water’s ‘Notice of Agreement’ and ‘Conditions of Consent’ issued pursuant to Section 144 of the Water Act 1989.

Get in touch by phone

For more information about servicing guidelines and standards, you can get in touch with us by phone on 03 9552 3770

Recycled water guidelines

Want to know more about recycled water guidelines? Check out our recycled water connections page.