Community
Our services reach far and wide across our service area, beyond our customers’ front doors and into one of the most diverse catchment areas in Australia – whether by language, location or culture.
These communities are crucial in shaping our community support and how we can deliver what’s needed – from green spaces for ongoing recreation, to public water fountains promoting health and hydration.
To support our community, we also work with a vast networks of councils, Members of Parliament, service providers and community groups and leaders.
We don’t take community for granted.

One Voice mobile shower
We’re proud to be a long-term partner of the One Voice shower bus in Melbourne’s south east. It helps to restore dignity to people within our service area who don’t have a home by providing a safe, clean shower.
The One Voice team also engage and connect those who use the shower with a range of other service providers to help provide a pathway to more secure, safe housing for some of our most vulnerable community members.
We partner with One Voice with the support of our customers; 72 per cent agreed that we should give back to the local community during engagement for our 2018-23 price submission.
Sponsorship and merchandise
As an organisation that delivers sustainably, we don’t produce a lot of merchandise. This includes water bottles and other giveaway items.
Our sponsorship opportunities are closely linked to our strategic partnerships and the needs of our customers, community and employees.