Faults and issues
When the unexpected happens to your water supply, we're here to put it right.
Outside your property
We’re responsible for the meter and the pipes from the street to the meter. If the issue is on our side, let us know as soon as you can and we’ll get it sorted.
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Network interruptions
View live works, repairs and outages.
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I have an emergency
Get in touch with our 24/7 Faults and Emergencies team if
Within your property
You’ve lost your water supply, have had a sudden change in water pressure, have a water quality issue (such as a strange taste or colour) or there’s wastewater flowing from somewhere it shouldn’t.
Outside your property
You’ve spotted a water leak or burst, spotted wastewater seeping from a manhole or seen a missing or damaged cover from a fire hydrant, fire plug or manhole.
Common issues with your water supply
Home maintenance
While a mowed lawn and fresh paint keep things looking good on the outside, taking care of your home’s water supply is essential for keeping clean water flowing inside.