Corporate Plan

Our 2020 - 2025 Corporate Plan is our roadmap for delivering healthy water for life now and into the future.

Annual Reports

Our annual reports provide an overview of our operational performance, audited financial reports and key highlights, along with statements on our governance and management practices. You can view our annual reports for the last five years below. If you need to access a previous year’s report please contact us.

Water quality report

We produce an annual drinking water quality report, which details our performance against the requirements of the Safe Drinking Water Act 2003, Safe Drinking Water Regulations 2015 and the Australian Drinking Water Guidelines 2011 (ADWG).

Urban Water Strategy

Our Urban Water Strategy manages our water supplies for our customers and community for the next 50 years in the face of climate change and a population that’s set to nearly double by 2065.

Water for a future-thriving Melbourne

This Melbourne-wide strategy summarises the key actions we, along with City West Water, Yarra Valley Water and Melbourne Water, are working on together to deliver common water outcomes across metropolitan Melbourne over the next 50 years.

Drought preparedness plan

This plan explains how decisions about water restrictions are made.

Annual water outlook

Every year we work with our fellow metropolitan water organisations to publish the Annual Water Outlook for Melbourne. This outlines a number of individual and joint industry short and medium-term actions to improve future drought response.

Water restrictions by-law

Under the Water Act we’re required to manage water restriction rules under a by-law. Our by-law incorporates four stages of water restrictions and specifies what can and cannot be done when each stage of restriction is in place. If a stage of restriction is in place, it supersedes Permanent Water Rules.