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Accounts and billing
Digital meters coming
With a digital meter, you'll receive accurate water bills and can view usage data in your account helping you to save water.
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Faults and works
Seeing a leak? Let us know!
South East Water is responsible for the meter and pipes from the street to the meter. If you believe a leak is on our side, let us know and we’ll investigate.
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Building and development
PropertyConnect
Here, you can easily submit requests online 24/7 for services such as residential or water connections and asset and sewerage plans.
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Water, waste and environment
Climate change
Climate change shouldn't alter our safe and reliable services. Learn how South East Water is committed to reducing carbon emissions by 45% by 2025.
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About us
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Contact us
Whatever you need, we’re here to help.
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Reporting a major burst, sewer issue or emergency?
FAQs
More time to pay
We have a range of payment support options available, including more time to pay, payment plans, and concession card discounts.
There are many ways to pay your bill, including credit card, direct debit, BPAY or EFT. Find out your options or make a credit card payment now.
You can download a PDF copy of your South East Water bill anytime at mySouthEastWater. Up to three years of bill history is available online.
You can update your personal details online anytime at mySouthEastWater.
- Keep your contact details up to date
- Change your mailing address
- Manage your communication preferences
- Update your Direct debit details
It’s our job to look after a precious natural resource, so naturally we’re big fans of eBills. It saves trees (and space on the fridge).
If your bill is higher than expected, there could be a few reasons why. Check our handy guide to help you work out the cause of a high bill.
PropertyConnect
03 9552 3770
(8 am – 5 pm, Monday - Friday)
Submit plumbing or development applications online 24/7 at PropertyConnect
PO Box 2268
SEAFORD, VIC 3198