Digital water meters
We're upgrading meters across Melbourne's South East
When it comes to managing your water use, we know that every drop counts. Which is why we're rolling out digital water meters across Melbourne’s South East. Digital water meters help you understand water usage in your home, find leaks and save on water bills. And that’s only for starters.
Cut the costly leaks
If your meter detects a continuous water flow, there’s a good chance it’s a leak. We’ll let you know as soon as this happens, so you can quickly fix the issue.
Crystal clear data
With access to daily data, you can better understand your water use (and even save on bills). Keep track online by signing up to mySouthEastWater
More personalised service
Having a digital meter means we can look to build new services such as predicting your bill, or usage change notifications.
Exciting research and trials
We’ll keep you in the loop about water saving programs to get involved in.
How leak notifications work
1. Your digital water meter alerts us about unusual water usage. (e.g., you don’t always have your taps on, so if water doesn’t stop flowing through your meter, particularly during the night when you’re most likely sleeping, you have a continuous flow.).
2. You’ll get a leak notification by SMS, email or letter.
To check for leaks on your property please read through our step by step instructions provided in the ‘check for leaks' checklist.
Received a notification but can't find a leak?
It can happen sometimes, but there’s usually a good reason. Notifications like this can be caused when:
- backyard pools are being filled
- water tanks use auto top-up
- evaporative air conditioners are on for a long time, or
- if irrigation systems are set for an extended period.
Check for leaks
Read our handy tips for finding and fixing leaks fast.
A digital water meter provides you access to your personal water usage at mySouthEastWater You can view it monthly, daily or even hourly - which comes in handy when you’re on a mission to save water and money.
Your water is your business
Your water usage data will never be shared with anyone but you. So, if you’re a renter at a property with a digital meter and the water account is in your name, the rental provider won't be able to see your water usage data.
Things to keep in mind
- Usage data is refreshed daily by 9am with the previous days usage.
- Usage data is presented in litres.
- Bills are calculated in kilolitres - there are 1,000 litres in a kilolitre.
- Digital recycled water meters are shown separately on mySouthEastWater
Update your details and get notified quickly
To save money sooner on costly leaks, get notified as quickly as possible by providing us with your mobile or email details. Log in or register, all you need is a copy of your bill.
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Log in to mySouthEastWater
Making the most of your water usage data.
Once registered, you’ll have the information you need to make those small changes around the home to help you save water. You can also confirm or update your contact details, so we can get in touch fast.
