Can’t find what you’re looking for?
Our customer contact centre can give you a hand. We have different teams to handle different services so choose what suits you best from the options below.
Faults and issues
Accounts and billing
Our wait times over the phone are longer than usual right now.If your enquiry isn't urgent, you can use mySouthEastWater to update your details, pay your bill, ask for an extension, set up direct debit and more. You can also make an online enquiry with our enquiries form and we'll get back to you in 3-5 working days.
We're sorry for any delays in responding to your enquiries.
03 9552 3770
(8 am – 5 pm, Monday - Friday)
Submit plumbing or development application online 24/7 at PropertyConnect.
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