Call wait times are longer than usual
We're currently experiencing an increased volume of phone calls.
If you’d like more time to pay, a payment plan, to add a concession card or a copy of your bill, you can register or sign in to mySouthEastWater. It only takes a few minutes if you have your account number or bill handy and is easy to use.
Can’t find what you’re looking for?
Our customer contact centre can give you a hand. We have different teams to handle different services so choose what suits you best from the options below.
Faults and issues
Accounts and billing
03 9552 3770
(8 am – 5 pm, Monday - Friday)
Submit plumbing or development application online 24/7 at PropertyConnect
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