Renters moving in

New renters are moving into a property

Are you a real estate agent or rental provider? Use this form to notify us when new renters are moving in and we'll set up their account.

Move new renters in

Moving into a new property

Are you a renter moving into a new property?

What should I do?

Renters moving out

All renters are moving out of a property

Are you a real estate agent or rental provider? When everyone is vacating the property use this form and we'll arrange for the account to be closed.

Move all renters out

Moving out of a property

If you're a renter moving out use this form at least two business days before you move.

Move out now

Only some renters are moving out of a property

Are you a real estate agent or rental provider? If one or more renters are staying at the property use this form to remove a renter from the account.

Move some renters out

I’m a home owner

Buying or selling a house?

There are a few things you need to know. Read our guide to get the low-down.

Read our guide

I'm a conveyancer or solicitor

Property settlement guide

Everything a conveyancer or solicitor needs to know about property settlements with us.

Read our guide

You might be interested in

Create a waterwise garden

From mulching to choosing native plants, there are lots of ways you can improve the water efficiency of your new patch.

Learn more

We're planning for the future too

Expanding our recycled water network is just one of the many ways we’re preparing for the future.

Learn more

Keeping Melbourne moving

We’re always working to keep your water flowing. Keep up to date with emergency works, planned improvements, outages and maintenance work in your area.

Search now