Site investigative works in your area starting mid September 2021 


You might not notice a lot of the work we do because most of it is beneath your feet. Every day, we’re maintaining and upgrading the pipes and pumps that keep the sewage network flowing.

With some upcoming works in Ellen Street, Laurel Street, Daphne Street, Charles Street and Malane Street, Bentleigh East you might see us or our contractor ZJW (Zinfra, Jaydo, WSP, Joint Venture) around. Here’s what to expect while we get the job done.

What we're doing

These works are to investigate ground conditions for a future upgrade to Elster Creek sewer in the Bentleigh East area.

We’re working with ZJW to help us.

When it's happening

We’re planning to start investigative works in mid September until mid October 2021, depending on the weather. 

You can expect us to work Monday to Friday between 7am and 6pm. On the odd occasion, we might need to work at other times for safety or technical reasons.

What might impact you

We’ll do our best to keep impacts to a minimum, however these are the kinds of things you might notice while we work:

  • Change in normal traffic flow and short-term lane closures on Ellen Street, Laurel Street, Daphne Street and sections of Charles Street and Malane Street (please refer to map below).
  • More trucks on the streets around you.
  • Less car parks on some streets.
  • Noise from machinery and drilling rigs, like beepers when trucks reverse.
  • Our traffic management team will be around to make sure people, bikes and cars can move around safely.

Want to know more? Watch our video 'What you might hear and see' below.

Don't miss these details

Once the preliminary investigation works are finished, we’ll complete the design for the upgrade of the sewer and return to site to commence construction works.

We’ll get in touch prior to returning to the area to confirm dates and impacts of the works.

You shouldn’t notice any change to your water or sewer services while we work. When we’ve finished the job, we’ll leave things how we found them – and make sure we return any areas we’ve impacted as close as possible to their original condition.

During the outbreak of coronavirus (COVID-19) we have changed our engagement practice to ensure our crews can maintain physical distancing. Our COVID-19 update letter can be found below.

Where we will be working

Source: Map data © 2021 Nearmap

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Project Alignment Investigative Works Location

What you might hear and see

Frequently Asked Questions

We manage a proactive infrastructure program which involves replacing, maintaining and upgrading the existing water and sewerage infrastructure above and below the ground, so you can always rely on us when you need a drink, a bath, to wash the clothes or dishes and every time you flush or send water down the drain.


ZJW (Zinfra, Jaydo, WSP, Joint Venture) will undertake these works on behalf of South East Water.

No. If you experience any disruption to your water or sewerage services please call our 24/7  Faults and Emergencies team on 13 28 12.

During these works we may need to block your driveway access. If this is necessary, we will notify you in peron and where possible, provide at least 24 hours' notice so that alternative parking arrangements can be made.

To safely undertake these works, traffic conditions may change so please take care when travelling around the construction sites. 

When we’ve finished the job, we’ll leave things how we found them and return any areas we’ve impacted as close as possible to their original condition.

There is no cost to the property owner for these works. 


Need to get in touch?

We're here to help.

Elster Creek Sewer Upgrade 

Contact us via phone

1800 728 256 

Contact us via email 

Contact us via post

Elster Creek Sewer Upgrade
PO Box 2268
Seaford VIC 3198

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All languages 03 9209 0130


National Relay Service (NRS)
TTY: 13 36 77 (ask for 131 851)