Ongoing investigative works in your area
You might not notice a lot of the work we do because most of it is beneath your feet. Every day, we’re maintaining and upgrading the pipes and pumps that keep the sewage network flowing.
With some upcoming works in and around Albert Park you might see us or our contractor ZJW (Zinfra, Jaydo, WSP, Joint Venture) around.
Here’s what to expect while we get the job done.
Where we will be working
What you might hear and see
Frequently Asked Questions
We manage a proactive infrastructure program which involves replacing, maintaining and upgrading the existing water and sewerage infrastructure above and below the ground, so you can always rely on us when you need a drink, a bath, to wash the clothes or dishes and every time you flush or send water down the drain.
There are more of us living in the Albert Park area area now and, with potential storm surges, floods and extreme weather events from climate change, we need to make sure everyone is protected from sewage surges or overflows. Sewage surges or overflows happens when flooded sewerage pipes aren’t large enough and don’t have the pressure, to take sewage and additional storm water run-off to the local treatment plant.
We’ve awarded the contract to Zinfra, Jaydo, WSP Joint Venture (ZJW)
South East Water and their appointed contractors will keep you informed about the project and construction in your area, and we’ll work with you to discuss your access needs before we start to build.
The new sewer pipes will be laid beneath the road or footpath, depending on the outcomes of geotechnical investigations and the location of utilities. The pipes will be laid using trenchless technology, where shafts are dug, then bores are sunk, and pipes pushed through behind them. This is the best way to lay pipes in built up areas because it limits the disruption to the local community.
No, but please don't hesitate to call our 24/7 Faults and Emergencies team on 13 28 12 if you experience disruptions at any time.
Construction hours will be Monday to Friday between 7 am and 5 pm. On the odd occasion we may need to work at other times, including night works, for safety or technical reasons. If we do, we’ll make sure we let you know in advance so you can plan accordingly.
We'll endeavour to make sure your driveway isn’t blocked during construction, but if it is, we’ll let you know beforehand, so you have time to organise alternative parking. But don’t worry. We will be around to help you get out of your driveway in an emergency.
We'll speak with you in the lead up to construction to understand more about your deliveries, waste removal and customer access, and work with you to make sure these are not impacted. If we do need to block your driveway for a short period of time, we’ll work out alternative arrangements with you prior to works commencing.
Prior to construction commencing we’ll be in touch to understand more about your parking arrangements. We do apologise if local parking is impacted but will work to make sure this is for as short a time as possible.
When we’ve finished the job, we’ll leave things how we found them and make sure we return any areas we’ve impacted as close as possible to their original condition.
No. There is no cost to the property or business owner for these works.
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