Works in your area starting April 2024

You might not notice a lot of the work we do because most of it is beneath your feet. Every day, we’re maintaining and upgrading the pipes and pumps that keep water flowing. With some works off Thompsons Road, Cranbourne East you might see us or our delivery partner Zinfra, Jaydo, WSP Joint Venture (ZJW) around.

Here’s what to expect while we get the job done.

What we're doing

This project is to construct underground pipes to allow existing estates to be supplied with recycled water in the future. 

You shouldn’t notice any change to your water or sewerage services while we work.

We're working with ZJW to help us.

When it's happening

We're planning to start the first stage of works within 1660 Thompson Road in early April until June 2024. We expect no impact to local residents or businesses due to the location of this stage of works. We'll let you know before we start works in your area.

You can expect us to work Monday to Friday between 7am and 5pm. On the odd occasion, we may need to work at other times for safety, technical or permit reasons.

What might impact you

We’ll do our best to keep impacts to a minimum, however these are the kinds of things you might notice while we work:

  • Movement of heavy vehicles in and out of work zones during working hours.
  • More trucks on local roads and in reserve areas.

The works area for the first stage of this project is within 1660 Thompsons Road, but you may notice more trucks and vehicles in your area as we will be entering the site from both Thompsons Road and Berwick-Cranbourne Road.

Don't miss these details

ZJW will have a temporary site compound set up for the duration of the works. 

There are no planned disruptions to your water or sewerage services during these works.

When we’ve finished the job, we’ll leave things how we found them and return any areas we’ve impacted as close as possible to their original condition. 

Where we will be working

Purple legend icon   Location of pipeline to be constructed

What you might hear and see

Frequently Asked Questions

We manage an infrastructure program which involves replacing, maintaining and upgrading the existing water and sewerage infrastructure above and below the ground, so you can always rely on us when you need a drink, a bath, to wash the clothes or dishes and every time you flush or send water down the drain.

ZJW will complete these works on behalf of South East Water. 

No, we don't plan to impact driveway access. If for any reason during construction we need to block your driveway access, we will notify you in person and where possible, provide at least 24 hours' notice so that alternative parking arrangements can be made.

To safely undertake these works, traffic conditions may change so please take care when travelling around the construction sites. 

No. If you experience any disruption to your water or sewerage services please call our 24/7 Faults and Emergencies team on 13 28 12.


When we’ve finished the job, we’ll leave things how we found them and return any areas we’ve impacted as close as possible to their original condition. 

There is no cost to the property or business owner for these works. 

Need to get in touch?

We're here to help.


Contact us via phone

1800 572 099

Contact us via email

Contact us via post

Strategic Recycled Water Links
PO Box 2268
Seaford VIC 3198

Translator Interpreter service
All languages 03 9280 0779
National Relay Service (NRS)
TTY: 13 36 77 (ask for 131 851)