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Whatever you need, we’re here to help.
Change of opening hours - End of year period
Our Accounts Contact Centre (131 851) will be available with reduced hours this holiday season.
Please note the upcoming closure period 25 December 2023 – 1 January 2024.
Thursday 14 December – 8am to 3pm
Friday 15 December – 8am to 6pm
Monday 18 December to Thursday 21 December – 8am to 6pm
Friday 22 December – 8am to 1pm
Monday 25 December 2023 to Monday 1 January 2024 – Closed
Tuesday 2 January 2024 to 5 January 2024 – 8am to 6pm
The Faults and Emergencies team will still be available 24/7 during this time.
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Reporting a major burst, sewer issue or emergency?
FAQs
More time to pay
We have a range of payment support options available, including more time to pay, payment plans, and concession card discounts.
There are many ways to pay your bill, including credit card, direct debit, BPAY or EFT. Find out your options or make a credit card payment now.
You can download a PDF copy of your South East Water bill anytime at mySouthEastWater. Up to three years of bill history is available online.
You can update your personal details online anytime at mySouthEastWater.
- Keep your contact details up to date
- Change your mailing address
- Manage your communication preferences
- Update your Direct debit details
It’s our job to look after a precious natural resource, so naturally we’re big fans of eBills. It saves trees (and space on the fridge).
If your bill is higher than expected, there could be a few reasons why. Check our handy guide to help you work out the cause of a high bill.
PropertyConnect
03 9552 3770
(8 am – 5 pm, Monday - Friday)
Submit plumbing or development applications online 24/7 at PropertyConnect
PO Box 2268
SEAFORD, VIC 3198