If you would prefer to use our old payment form, click here

Other ways to pay

If paying by card doesn't work for you, that's okay. There are plenty of other options.


Pay your bill through your internet banking. You can find our BPAY details on your bill.

Australia Post

Pop into any Australia Post outlet and pay your total bill amount by cash or EFTPOS. Unfortunately, partial payments can’t be processed.


Give us a call on 1300 659 658 to pay by credit card using your MasterCard or Visa 24 hours a day, seven days a week. Have your latest bill and credit card details ready.


Tear off the payment slip at the bottom of your bill and mail it with your cheque to:

South East Water
GPO Box 2763
Melbourne VIC 3001

Centrelink logo

If you receive Centrelink benefits, CentrePay might suit you. It’s a free service that helps you stay in control of your money by paying your bill directly from the payments you get from Centrelink.

Keeping bills stable, even when the world’s not

The effects of coronavirus (COVID-19) have made things tough for many of us. That’s why we’re doing our best to keep bills stable this year.

Bill higher than expected?

We can help you figure out why you might have received a higher bill than you were expecting.

Financial assistance

Whether you need support paying your bill or just handy ways to manage your payments, we're here to help. 

Make every drop count

Just a few simple changes at home could help you save precious water. 

Sign up to mySouth​East​Water

Manage your account online when it suits you with mySouthEastWater. It's quick and easy to sign up, just have a copy of your bill handy.