Important details

What we’re doing

This project will include a new (upgrade) water pipe and a renewal of an existing water pipe, so you can always rely on us when you need a drink, a bath or to wash the clothes or dishes.

You shouldn’t notice any change to your water or sewerage services while we work.

If we need to interrupt your water supply, don’t worry, we’ll notify you in advance to organise connection to a temporary supply.

When it's happening

We’re planning to start work from mid October and will take approximately 12 months to complete both projects (depending on the weather).

You can expect us to work Monday to Friday between 7 am and 6 pm. On the odd occasion, we might need to work at other times for safety, technical or permit reasons.

What might impact you


We’ll do our best to keep impacts to a minimum, however these are the kinds of things you might notice when constrcution begins:

  • Machinery on site.
  • Noise and dust from construction machinery
  • More trucks and vehicles on the streets around you
  • Traffic control around our work zones including detours, please follow directions
  • Fewer car parks around our work zones

Our traffic management team will be around to make sure people, bikes and cars can move around safely. You'll continue to have access to footpaths and businesses in the area. 

If we need to impact access to your driveway, we’ll be in touch in advance. We’ll do our best to keep impacts to a minimum. 

Don’t miss these details

We’re working with  Becca, Fulton Hogan, Interflow Joint Venture (BFHI JV) to help us.

If connected to a temporary water supply and you need to isolate water coming inside your property, please use the ball valve handle on the pipe, just before your water meter, to turn off your water. Alternatively, contact us on 1800 403 777 for assistance.

When we’ve finished the job, we’ll leave things how we found them and make sure we return any areas we’ve impacted as close as possible to their original condition. 

Where we will be working

  Location of pipeline to be upgraded and renewed

Frequently asked questions

BFHI will undertake these works on behalf of South East Water.

No. If you experience any disruption to your water or sewerage services please call our 24/7  Faults and Emergencies team on 13 28 12.

The project team will notify affected properties in advance and advise of alternative parking arrangements. The crew will also be available to assist residents where possible. We’re sorry for the inconvenience and will work to make sure this is for as short a time as possible. 

When we’ve finished the job, we’ll leave things how we found them and return any areas we’ve impacted as close as possible to their original condition.

There is no cost to the property owner for these works. 

Contact us via phone

1800 403  777

Contact us via email

engagement@sew.com.au

Contact us via post

Longwarry Watermain Renewal and Upgrade
PO Box 2268
Seaford VIC 3198