Get in touch
Whatever you need, we’re here to help.
Call wait times are longer than usual
If you’d like more time to pay, a payment plan, to add a concession card or a copy of your bill, you can register or sign in to mySouthEastWater. It only takes a few minutes to register if you have your account number or bill handy.
We have a range of payment support options available, including more time to pay, payment plans, and concession card discounts.
There are many ways to pay your bill, including credit card, direct debit, BPAY or EFT. Find out your options or make a credit card payment now.
You can download a PDF copy of your South East Water bill anytime at mySouthEastWater. Up to three years of bill history is available online.
You can update your personal details online anytime at mySouthEastWater.
- Keep your contact details up to date
- Change your mailing address
- Manage your communication preferences
- Update your Direct debit details
It’s our job to look after a precious natural resource, so naturally we’re big fans of eBilling. It saves trees (and space on the fridge).
You could save up to $345.50 each year if you have a valid health care, pensioner or DVA card. You can add or manage your concession card details through mySouthEastWater.
If your bill is higher than expected, there could be a few reasons why. Check our handy guide to help you work out the cause of a high bill.
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Manage youraccount online
Update your contact details, check usage and pay your bill.
Other contacts
PropertyConnect
03 9552 3770
(8 am – 5 pm, Monday - Friday)
Submit plumbing or development application online 24/7 at PropertyConnect
PO Box 2268
SEAFORD, VIC 3198
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