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Accounts and billing
Digital meters coming
With a digital meter, you'll receive accurate water bills and can view usage data in your account helping you to save water.
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Faults and works
Seeing a leak? Let us know!
South East Water is responsible for the meter and pipes from the street to the meter. If you believe a leak is on our side, let us know and we’ll investigate.
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Building and development
PropertyConnect
Here, you can easily submit requests online 24/7 for services such as residential or water connections and asset and sewerage plans.
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Water, waste and environment
Climate change
Climate change shouldn't alter our safe and reliable services. Learn how South East Water is committed to reducing carbon emissions by 45% by 2025.
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About us
Community Grants
Making projects possible.
The next round of grants will open in February/March 2025
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Accounts and billing
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Manage your account
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Pay your bill
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Understanding your bill
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Switch to eBills
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Bill higher then expected
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When someone passes away
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Register for mySEW
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Help and support
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Set up a Centrepay
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More time to pay
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Apply for a concession
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Set up a payment plan
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Family violence support
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Moving house
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Business
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Prices and charges
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Digital Meter Technology
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Faults and works
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Leaks
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Maintenance
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Blocked pipes
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My water seems different
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I have a problem with my water meter
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Water filters and household appliances
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Works
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Building and development
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Developers
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Future infrastructure
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Accredited contractors
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Prices and charges
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Technical standards
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Verification forms
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Property declarations
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Land development policies
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Builders and plumbers
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Assets and easements
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Home owners
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Help me to apply
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Water, waste and environment
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Learn about water
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Saving water
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Water saving tips
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Target 150
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Current water use rules
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School water efficiency program
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Helping businesses save water
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Environment
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Trade Waste
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About us
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Corporate information
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Community
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Hydration Station
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Community Grants
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Customer Advisory Council
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Easy English booklets
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Working with Traditional Owners and First Nations people
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Choose tap
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National Water Week poster competition
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Accessibility
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Our strategy
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Reports strategies and plans
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Safety commitment
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Our service guarantees
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Our performance
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Our vision
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Five-year customer commitment
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Who we are
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Careers
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News
Send us feedback
Submit your feedback online
Whether it's good, bad or something in between, feedback helps us to improve. You can also check out our other options for getting in touch.
Submit an enquiry online
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You can try searching our website for the information you need. You can see results from our web pages and our document library.