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What is the Utility relief grant scheme?

If you’re in a low-income household and experiencing financial difficulty, a utility relief grant may be able to help. You can still apply if you are at risk of disconnection or restriction of your electricity, gas or water supply.

Run by the Department of Families, Fairness and Housing (DFFH), the Utility relief grant scheme (URGS) helps people in financial crisis. 

How much is the grant?

Each grant is based on how much you owe when you apply.

The maximum amount granted is $650 for each utility account. The grant is to support you with bills you've already recieved.

Who’s eligible?

Eligibility for the grant is based on the criteria set out by the DFFH and includes customers who hold a concession card or are low-income earners.

You must also meet at least one of the following criteria:

  • Be the named on the account (or authorised party) and applying for assistance for your primary place of residence 
  • Have an amount owing on your account that you are unable to pay
  • Have experienced a recent decrease in income
  • Had an unexpected increase in expenses for essential items
  • Have shelter costs that are more than 30% of your household income
  • You or someone in your house has experienced family violence.

For more information visit the Department of Families, Fairness and Housing website.

Apply now

If you think you meet the criteria to apply, call our team and they can help you with submit your application..

All applications are assessed and grants are awarded by the Department of Families, Fairness and Housing. 

Call 131 851

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