Trying to contact us? We're currently working through an influx of enquiries so our wait times are longer than usual. If you've sent an email, there's no need to call or send another email - we have your enquiry and we'll get back to you as quickly as we can. Thanks for your patience.
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Accounts and billing
New digital meters
With a digital water meter, it’s easier for you to track water usage and make changes to your use, to save money and water.
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Faults and works
Seeing a leak? Let us know!
South East Water is responsible for the meter and pipes from the street to the meter. If you believe a leak is on our side, let us know and we’ll investigate.
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Building and development
PropertyConnect
Here, you can easily submit requests online 24/7 for services such as residential or water connections and asset and sewerage plans.
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Water, waste and environment
Climate change
Climate change shouldn't alter our safe and reliable services. Learn how South East Water is committed to reducing carbon emissions by 45% by 2025.
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About us
Community Grants
Making projects possible.
Applications for grants now open.
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Accounts and billing
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Manage your account
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Pay your bill
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Understanding your bill
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Switch to eBills
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Bill higher then expected
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When someone passes away
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Register for mySEW
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Help and support
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Set up a Centrepay
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More time to pay
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Apply for a concession
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Set up a payment plan
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Family violence support
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Moving house
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Business
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Prices and charges
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Water meters
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Faults and works
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Leaks
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Maintenance
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Blocked pipes
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My water seems different
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Troubleshooting for my meter
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Water filters and household appliances
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Works
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Building and development
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Developers
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Future infrastructure
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Accredited contractors
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Prices and charges
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Technical standards
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Verification forms
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Property declarations
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Land development policies
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Builders and plumbers
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Pressure and flow
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Servicing Guidelines
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Connections
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Backflow prevention
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Recycled water connections
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Prices and charges
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Assets and easements
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Home owners
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Help me to apply
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Water, waste and environment
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Learn about water
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Saving water
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Water saving tips
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Target 150
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Current water use rules
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School water efficiency program
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Helping businesses save water
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Our growing water needs
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Environment
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Trade Waste
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About us
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Corporate information
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Freedom of information
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Our policies
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Public interest disclosures
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Procurement
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Water regulation
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Enforceable Undertaking
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Community
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Hydration Station
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Community Grants
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Customer & Community Advisory Council
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Easy English booklets
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Working with Traditional Owners and First Nations people
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Choose tap
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Water and Sewerage Community Rebate
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Our strategy
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Reports strategies and plans
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Safety commitment
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Our service guarantees
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Our performance
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Our vision
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Five-year customer commitment
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Who we are
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Careers
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News
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