Response times are longer than usual

We're currently experiencing an increased volume of emails and online enquires.

If you’d like more time to pay, a payment plan, to add a concession card or a copy of your bill, you can register or sign in to mySouthEastWater. It only takes a few minutes if you have your account number or bill handy and is easy to use. 

Want to share some feedback?

If you don't need a response but would like to share some feedback, or have an idea on how we could improve. We'd love to hear about it.

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You can try searching our website for the information you need. You can see results from our web pages and our document library.