Water saving technologies
OneBox+® and TankTalk®
Every Aquarevo home features state-of-the-art technology called OneBox+® and TankTalk® that controls the smart water saving technologies.
Frequently Asked Questions
TankTalk® is wireless technology in your rain-to-hot water tank. This technology receives weather forecasts from the Bureau of Meteorology to find out when it’s going to rain. When the forecast says there’s an 80 per cent chance of 10 millilitres or more of rain, your tank will empty itself to a level equal to one day’s average household usage.
This creates room in your tank to capture new rainwater while minimising overflows onto properties or into streets and reduces the risk of flooding to local waterways by 25 per cent.
A white box on the outside of your house is controlling all of the smart water and energy saving technologies for your Aquarevo home. This is called OneBox+®.
Your Onebox+ is monitoring and controlling:
· the pressure sewer system. The OneBox+® controller sends real-time pressure sewer level information back to our Network Operations Centre. This allows us to monitor and control flows to the sewer network, so we can fix any issues before you know there’s a problem.
· the rainwater tank, including tank levels through TankTalk®
· hot water temperatures to make sure it stays at the programmed temperature
the rain-to-hot water system and its treatment and filtering functions.
The OneBox+® controller monitors wastewater levels within the pressure sewer pod. Once volumes reach a set level, the OneBox+® will activate the pump and transfer the wastewater to the main sewer network and then off to a water recycling plant.
The OneBox+® connected to your pressure sewer system allows us to remotely monitor and control the sewer network and regulate sewer flows to help us provide you with a consistent service.
· Your internal plumbing
· Your roof and gutters [KC1] [JS2] that capture rainwater for your rain-to-hot water system
· The separate hot water system that supplies your kitchen and bathroom basins.
For more information, refer to pages 4 - 7 of the Aquarevo Welcome Pack.
These systems are SEWs property and we’ll look after them for 10 years from the date of installation.
· Rainwater tank.
· Rain-to-hot water system, which includes the heat pump and the connecting pipework between the rainwater tank and the hot water unit. This supplies non-drinking water for baths and showers and the laundry sink.
· Rainwater filter and UV treatment unit.
· Dedicated downpipe and associated fittings in relation to the rainwater catchment.
· OneBox+® technology for controlling the water and sewerage system.
· TankTalk® rainwater tank technology that collects forecast data from the Bureau of Meteorology.
· Pressure sewerage system (pod and pump unit).
These systems are SEWs property and we’ll look after them for 10 years from the date of installation.
Unauthorised modifications or removal of equipment to the system may result in charges to the customer. Find out more about the maintenance schedules in the ‘Maintaining the water saving initiatives in your home’ on page 6 of the Welcome Pack.
It’s best to leave them alone and call us immediately on 1800 337 775 Monday to Friday, 8 am to 5 pm, or on 13 28 12 outside of these hours.
If you have any questions, contact the Aquarevo team on 1800 337 775, or email us at aquarevo@sew.com.au.
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