Report a leak
South East Water is responsible for the meter and pipes from the street to the meter. If you believe a leak is on our side, let us know and we’ll investigate.
Is this a major burst, sewer issue or emergency? Call our Faults and Emergencies team - we're here 24 hours a day, seven days a week. Call 132 812.
Report a leak
If the leak is on South East Waters side, report it to us online through one of the following options:
Who Is responsible for the leak
If it is not a major burst, sewer issue or emergency, you’ll need to check whether the leak is on the South East Water side or your side.
The property owner is responsible for maintaining and repairing pipes from the water meter to the customer's house (including any issues with your garden tap).
For meters in unit blocks (check meters) South East Water is only responsible for the physical meter and does not maintain the pipes or stop taps on these meters or networks.