Manage your account
Looking for information relating to your bills or account? You’re in the right place.
How can we help you today?
-
Pay your bill
Make a quick payment online and see your payment options.
-
Understanding your bill
We get that there’s quite a lot of information on your bill. If you’re not sure about something on your bill we're here to help you understand it.
-
Bill higher then expected
If your bill is higher than expected, there could be a few reasons why. Here are some suggestions to help you work out the cause of a high bill.
-
Switch to eBills
Take a pass on paper and switch from paper bills to email bills. You’ll help save a whole lot of paper and trees and you’ll have access to your bills whenever you need.
-
When someone passes away
We're sincerely sorry for your loss and we acknowledge that this can be a stressful time. We hope to make things easy when it comes to managing your loved ones water account.
-
Family violence support
Our team supports customers who are vulnerable to or impacted by family violence. You can contact our Customer Care team for a confidential chat.
