Our strategy
We're proud to be driving our strategy forward, focusing on innovation and sustainability to deliver lasting value for our customers and communities.
How can we help you today?
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Reports strategies and plans
Read our strategies and plans such as our Corporate Strategy 2028, Corporate Plan, Annual Report and Drinking Water Quality Report.
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Safety commitment
At South East Water, we have an absolute commitment to achieving and maintaining a safe and healthy workplace for our people, including our contractors and stakeholders – which is why we have launched and are embedding South East Water’s Living Safely Rules..
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Our service guarantees
We’re committed to improving our service, and we’ll give you a rebate in your next bill if we don't deliver on our commitments to you.
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Our performance
How we're tracking against the commitments we've made to you.
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Our vision
Innovate with purpose. Act with care.
To deliver healthy water for life for our customers, community and environment. -
Five-year customer commitment
We’re committed to improving our services to you, while planning for the future.
