Supplier Portal

We're pleased to now offer a supplier portal, allowing existing and prospective suppliers to:

  • submit responses to our sourcing opportunities (request for quotes, tenders, etc.). These are called negotiations in the portal
  • manage your orders and invoices with us
  • maintain your organisation’s details and user setup.

If you're a prospective supplier, you'll need to register your business in the portal by creating a new supplier record. You can register here, opens in a new window. 

Once you’ve submitted the registration form, you'll receive an email inviting you to log into the portal to set a password. Please note it can take a few days for the email to come through.

For more information about this process, you can download our quick reference guide, opens in a new window or watch the video below.

Logging into the supplier portal

When you register to access the supplier portal, you'll receive an email to set up a password to complete your registration. 

If you forget your password, you can reset it by clicking on Forgot password.

Don’t forget to bookmark the supplier portal, opens in a new window in your browser. Google Chrome is the best browser for this system, but you can use any browser.

Creating contacts and assigning roles in the supplier portal

  • Supplier administrator - This person will be your primary portal account holder and will manage your organisation’s profile. It’s a good idea to have more than one person in your organisation with this access.
  • Supplier bidder - This is the person we'll contact about opportunities to quote / tender for work, and will be responsible to respond to our request for quotes / tenders.
  • Supplier accounts receivable specialist - This person manages invoices and payments for your organisation.

The following video shows you how to add and edit contacts and roles in the supplier portal.

 

Updating your organisation’s details

You can use the supplier portal to update your organisation’s details. You'll need to provide supporting documentation to help us validate the changes.

Supplier guides

More information

Refer to our FAQs for more information on the supplier portal or read the step-by-step guides below. 

Learn more

Need more help?

You can also use the messages function within each 'negotiation' to ask questions about individual request for quotes. These will be directed to the relevant team.

If you're having any technical difficulties using the supplier portal, please contact our supplier portal support team at supplier.support@sew.com.au

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