We’re listening

Have your say today.

We want to know what you value as we plan our services and prices for the years 2018–23 – so we can turn your feedback into action.

Tell us what you really think about your water and sewerage services and the price you pay for them. Simply visit yoursay.southeastwater.com.au to start providing your feedback and help us to shape and prioritise the projects and services we deliver for you.

With your feedback on board, we’ll submit our service and price plan to our regulator, the Essential Services Commission, who reviews and endorses our submission before prices take effect in 2018.

What do you value about your water and sewerage services?

When asked what our customers expect, you told us:

  • safe and clear water
  • reliable water services
  • services delivered efficiently and affordably
  • recognition for water saving behaviour

What’s on your list? Let us know – we’re listening.