Water works in your area starting November 2021

You might not notice a lot of the work we do because most of it is beneath your feet. Every day, we’re maintaining and upgrading the underground infrastructure that keeps water and sewage flowing. With some upcoming works in Sixth Avenue, Rosebud you might see us (or our contractor Emission Treatment Solution) around.

Here’s what to expect while we get the job done.

What we're doing

This project is to modify the existing odour control system at the pump station to improve its effectiveness.

We’re working with Emission Treatment Solution to help us.

When it's happening

We started work in late November 2021 and estimated it should take around three months to complete. This project has now been delayed and we expect works to finish by May 2022 (depending on the weather).

You can expect us to work Monday to Friday between 7 am and 6 pm and on Saturday or public holidays between 9 am and 1 pm. On the odd occasion, we might need to work at other times for safety or technical reasons.

What might impact you

We’ll do our best to keep impacts to a minimum, however these are the kinds of things you might notice while we work:

  • More trucks on the streets around you.
  • Noise from machinery, like beepers when trucks reverse.

Want to know more? Watch our video 'What you might hear and see' below.

Don't miss these details

You shouldn't notice any change to your water or sewer services while we work.

When we’ve finished the job, we’ll leave things how we found them and make sure we return any areas we’ve impacted as close as possible to their original condition.

During the outbreak of coronavirus (COVID-19) we have changed our engagement practice to ensure our crews can maintain physical distancing. Our COVID-19 update letter can be found below.

Where we will be working

Source: Map data © 2021 Google MyMaps

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Location of pump station to be upgraded

What you might hear and see

Frequently Asked Questions

We manage a proacitve infrastructure program which involves replacing, maintaining and upgrading the existing water  and sewerage infrastructure above and below the ground, so you can always rely on us when you need a drink, a bath, to wash the clothes or dishes and every time you flush or send water down the drain.

No. If you experience any disruption to your water or sewerage services please call our Faults and Emergency Department, which operates 24 hours a day, on 132 812.


When we’ve finished the job, we’ll leave things how we found them and return any areas we’ve impacted as close as possible to their original condition. 

There is no cost to the property owner for these works. 


Need to get in touch?

We're here to help.

Sixth Ave, Rosebud Odour System Modification - REF 983826

Contact us via phone

Jie Meng (Project Engineer)
0436 026 335

Contact us via email


Contact us via post

PO Box 2268
Seaford VIC 3198

Translator Interpreter Service
All languages 03 9209 0130


National Relay Service (NRS)
TTY: 13 36 77 (ask for 131 851)