Works in your area starting November 2020

You might not notice a lot of the work we do because most of it is beneath your feet. Every day, we’re maintaining and upgrading the pipes and pumps that keep water flowing. With some upcoming works in Craigie Road, Mark Street, Helena Street and Osbourne Drive, Mount Martha you might see us or our contractor Fulton Hogan Delplant Beca Joint Venture (FHDB) around.

Here’s what to expect while we get the job done.

What we're doing

This project is to install a new sewer pipe in the Mount Martha area to increase the reliability of the network and reduce the risk of spills. 

We're working with FHDB to help us.

When it's happening

We're planning to start works in early November and anticipate to finish by March 2021 (weather permitting).

You can expect us to work Monday to Friday between 7 am and 6 pm. On the odd occasion, we may need to work at other times for safety or technical reasons.

What might impact you

We’ll do our best to keep impacts to a minimum, however these are the kinds of things you might notice while we work:

  • More trucks in Mark Street,  Helena Street, Osbourne Drive, Craigie Road and on other streets around you.
  • Lane closures on Helena Street
  • Noise from machinery, like beepers when trucks reverse.
  • A change in normal traffic flow on local streets and Craigie Road
  • Our traffic management team will be around to make sure people, bikes and cars can move around safely.

Some driveways may need to be temporarily restricted during work hours, and we will notify you of this in advance. If you need 24 hour access to your property for medical reasons please contact us. 

Want to know more? Watch our video 'What you might see and hear' below.

Don't miss these details

FHDB will have a temporary site compound for the duration of the works.

When we’ve finished the job, we’ll leave things how we found them and return any areas we’ve impacted as close as possible to their original condition. 

During the outbreak of coronavirus (COVID-19) we have changed our engagement practice to ensure our crews can maintain physical distancing. You can view our COVID-19 letter below.

Where we will be working

Source: Map data © 2020 Google

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Location of proposed sewer alignment

What you might hear and see

Frequently Asked Questions

We manage a proactive infrastructure program which involves replacing, maintaining and upgrading the existing water  and sewerage infrastructure above and below the ground, so you can always rely on us when you need a drink, a bath, to wash the clothes or dishes and every time you flush or send water down the drain.

FHDB will complete these works on behalf of South East Water. 

During construction we may need to block your driveway access. If this is necessary, we will notify you in person and where possible, provide at least 24 hours' notice so that alternative parking arrangements can be made.

To safely undertake these works, traffic conditions may change so please take care when travelling around the construction sites. 

No. If you experience any disruption to your water or sewerage services please call our 24/7 Faults and Emergencies team on 13 28 12.

 

When we’ve finished the job, we’ll leave things how we found them and return any areas we’ve impacted as close as possible to their original condition. 

There is no cost to the property or business owner for these works. 

Documents

Need to get in touch?

We're here to help.

Craigie Road Relief Sewer

Contact us via phone

1800 330 129

Contact us via email

engagement@sew.com.au

Contact us via post

Water and Sewer renewals
PO Box 2268
Seaford VIC 3198

Translator Interpreter service
All languages 03 9209 0130
National Relay Service (NRS)
TTY: 13 36 77 (ask for 131 851)