mySouthEastWater

The fastest way to manage your account is through your mySouthEastWater account. 

If you need help or prefer speaking to someone, call us on 131 851 (8 am - 6 pm, Monday to Friday)

Sign in to mySouthEastWater

  1. Sign in to your account  

    If you’ve forgotten your password, click 'Forgot your password?' and enter your email address to reset it. 

Sign in now

Register for mySouthEastWater

  1. Set up an account

    You’ll need your account number found at the top of your bill. Fill in your details on the form and you’ll receive an email to verify and sign in.

  2. Check out the portal

    Now that you've logged in, take a minute to explore your account. From here you can easily manage your account, pay bills, track water usage and even get financial support.

Register now

FAQs

With mySouthEastWater you can easily manage your account, see and pay bills, track water usage and even access financial support.

It's designed for your convenience!

Your account number is located at the top of your bill as shown in the image below. 

mySouthEastWater is designed to be user friendly. If you run into any issues, you can always call our Contact Centre on 131 851 for assistance. 

Related links

Working towards a digital future

Imagine being able to know how much water you're using in near real-time. It's just one of the services we provide through our digital utility program, which looks at how we can use technology like digital water meters to create a more intelligent water network for the future

Discover more

Want to set up direct debit?

We know convenience and choice is important to you, that's why we offer direct debit so you can easily manage your bills and get more time back in your day.

Direct debit is the easiest and quickest way to pay your bill, with the amount automatically deducted from your nominated bank account or credit card

Set up direct debit now