What are the main changes to my bill? 

Our prices and charges are changing. An average business bill will increase by 3.38%*,  so we can continue to deliver and enhance our services to you.

Quarterly drainage

If you previously paid your Waterways and Drainage service fee on an annual basis, this is now quarterly. This means that this charge will be spread across the year.

Quarterly Parks charge

We’re spreading the annual Parks charge out across the year by collecting it in quarterly instalments. Helping you to even out your bills and making it easier for you to budget.

* Based on an average medium business with water usage of 1,000 kilolitres per year.

An average bill could look like...

Depending on the size of your business and the amount of water you use, your bill will look different:

Small business

3.12% more than
last year
 

$328.80 per quarter**

Plus quarterly charges of:

  • $21.21 for Parks
  • $44.39 for Waterways and Drainage

Medium business

3.38% more than
last year
 

$1,435.40 per quarter**

Plus quarterly charges of:

  • $21.21 for Parks
  • $44.39 for Waterways and Drainage

Large business

3.45% more than
last year
 

$13,152.20 per quarter**

Plus quarterly charges of:

  • $21.21 for Parks
  • $44.39 for Waterways and Drainage

** This includes water and sewer usage and service charges.

Note: We collect the Parks charge on behalf of the Department of Energy, Environment and Climate Action (DEECA) and the Waterways and Drainage charge on behalf of Melbourne Water. Both of these charges are now quarterly.

Note: Some businesses may also have trade waste and fire service charges on their bill. 

View prices and charges for business 

We’ll help you understand the complete prices and charges for businesses.