My account

You can use mySouthEastWater to manage your account online. Find out what I can do.

Make a quick and secure Visa or MasterCard payment. Don’t worry, we won’t charge a fee if you use these cards.

More time to pay

Need more time to pay your bill? No problems, get an extension by logging into to mySouthEastWater.

Receive up to $320.90 off your bill per year by logging into mySouthEastWater to add your eligible concession.

Moving house? Find out what you need to do, whether you’re a tenant, owner or a solicitor.

Bill explainer

Not sure how to read your bill? Use our interactive bill explainer to learn more. Also available in Vietnamese, Arabic, Mandarin and Dari.

Looking to change to eBilling? Maybe, like us, you’d rather see that paper stay as trees.

Are you looking for help and support?