We're experiencing longer than usual wait times on our phones 

 

 

Our team is here to help online and by phone as usual, but you might find that our call wait times are a little longer than usual while we're helping more customers at the moment.  

Instead of calling, it's easy to let us know what support you may need for paying your bill during this time through this simple form and we'll respond within two business days.   

If you'd like to update your account details, switch to eBills, or view your latest of previous bills, you can use mySouthEastWater - if you haven't registered before you'll just need a copy of your bill handy.

For any general enquiries, you can log them with us here and our team will respond to you.