Cloudy/white water

White water (milky or cloudy appearance) is due to harmless, tiny air bubbles being dispersed through the water. This can occur when air is trapped in the pipes after repair works. The problem generally goes away by itself in a short time period, or may require the water main to be flushed.

How to identify the cause?

To check if air is in the water supply, fill a glass with water and allow it to stand. The cloudy appearance should clear from the bottom of the glass upwards. In order to alleviate the problem, run the front garden tap for a few minutes. If the problem doesn't clear then South East Water should be contacted to arrange for the water main supplying the property to be flushed to remove the air.

Another cause of white or cloudy water may be mild corrosion of internal copper piping. For further information about this, please refer to the section on blue water.

Note: Water can also become aerated and appear white from the hot water service. This is a different issue and again is harmless and should disappear in a short period.