Pay my bill

To make it easier for you to manage your bills we have a range of payment options to suit your needs.

Need parts of your bill explained? Visit our interactive guide to help understand your water bill. 

Payment options

You can pay online via credit card using your Visa or MasterCard. 

Pay now


Save time with direct debit - the easiest (and quickest) way to pay your bill. 

Download form


Business customers can now pay using EFT. Take the account details listed in the payment options section of your bill and go to pay anyone in your online bank environment. Details listed are specific to your account only and the daily limit is the amount you have nominated with your bank.

Group customers can now pay all bills via the EFT portal. Only customers with a group schedule can use this payment method. Read our step by step guide.

Pay now

Using your MasterCard or Visa card to pay (up to $5,000) via the phone on
1300 659 658 - 24 hours, 7 days. Alternatively you can call our contact centre on 131 851, 8.00 am - 6.00 pm, Monday to Friday.

Pay by cash, cheque or EFTPOS at any Australian Post outlet. Note that Australia Post will only accept the total payment due - no partial payments.

Mail your cheque and payment slip to:

South East Water
GPO Box 2763
Melbourne VIC 3001