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If you can't find the answers to your questions on this website, give us a call and we'll help. Here you'll find solutions to the main questions we get asked.

 

  • Pay my bill

    We provide a range of options by which you can pay your South East Water account.

  • Products and Services

    How do you save water in your home right now? Find more information about Rainwater Tank solutions, greywater systems, replacing your appliances and hot water services.

  • Water Quality

    Sometimes tap water doesn't run clear. Here's a list of common water quality problems and some possible causes and solutions.

  • Stage 1 Water Restrictions

    Stage 1 water restrictions currently apply across Melbourne.

  • Recycled Stormwater

    In Melbourne’s south east, we are driving an innovative and exciting project to supply recycled stormwater to residents in Narre Warren North’s Avenview Estate.

  • Moving House

    Moving in or moving out ... arrange your meter reading here.

  • Types of water

    Choosing the right water for the right use will help you save water and meet all your water needs into the future. Read more about tap water, rainwater, grey water and bore water.

  • Residential Rebates

    Be rewarded for buying and installing water smart products in your home.

  • Recycled water

    Class A Recycled water is available to a growing number of customers across South East Water's region.

  • How to...

    How to check for leaks and read your meter.