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Say hello to digital water meters

We’re excited to be rolling out new digital technology across our service area. Digital water meters make it easier to track how much water you use so you can make changes and save money on bills. We’re installing digital meters across Melbourne’s southeast until 2029.

What is a digital water meter?

A digital water meter is similar to an analogue meter. They both measure how much water you use but digital meters record  water use in near-real time and detect continuously flowing water which may indicate a possible leak.

Meter exchange program
Sometimes meters need to be exchanged, this might be because it's broken or damaged, tricky to read, too noisy, or there are issues with accessing it. Or it might simply be to upgrade it to a digital water meter. Learn more here.

Benefits of digital meters

Leak alerts can save you money and water. 

Money, like water, is much better saved. With your digital water meter, you can do both. If your digital meter detects continuously flowing water, there’s a chance it’s a leak. We’ll let you know as soon as this happens, so you can quickly fix the issue.

  • Identifying and fixing leaks fast helps us build a stronger network, so we can make improvements and reduce major network issues. Stopping leaks sooner means conserving our precious drinking water. 
  • Find out how to check for leaks and get leak alerts promptly via SMS or emailby keeping  your contact details up-to-date. 
Get leak alerts
Crystal clear data
  • Having access to daily data provides you with an understanding of your water use so you can make changes around the home to save on bills and water
  • To keep track online, sign in or registering for mySouthEastWater. Have your account number handy to register.
Exciting research and trials
  • Digital technology means we can conduct research and run trials to develop water saving programs that contribute to a more sustainable future. 
  • You may have an opportunity to be involved in these programs once you have a digital meter installed.
Reading your water meter
  • Know how much water you are using and how to read the different types of water meters.
Read your digital meter

Related information

If this isn’t what you were looking for, see the following links for more information: