Privacy

We appreciate the importance of protecting your personal information and recognise the trust placed in us when you supply your personal information to us. We are bound by the Information Privacy Principles (“IPPs”) under the Privacy and Data Protection Act 2014 (Vic) in the way that we handle personal information (including health information). We are also bound by the Health Privacy Principles (“HPPs”) under the Health Records Act 2001 (Vic) in the way that we handle health information. To comply with the IPPs and HPPs and in recognition of your trust in us, we have implemented a privacy charter. This charter explains how we handle personal information relating to individuals, whether or not they are customers. Nothing in this charter limits any of our other obligations at law.

Read our full privacy charter now

Our privacy charter is currently being updated in accordance with Victoria's Privacy and Data Protection Act 2014.