Feedback

At South East Water, we pride ourselves on customer satisfaction. Your feedback allows us to acknowledge the things we do well and understand where we can improve.

There are a few ways to contact us, depending on what it’s about:

  • If you have a question about your account, you can submit an enquiry form.
  • If you’d like to provide us with some general feedback or suggestions about our service, website, team members or anything else, you can do that through our feedback form.
  • If you’ve been unhappy with any aspect of our service, often all it takes to find a solution is to contact our customer service team. You can do this via our complaint form.