Healthy water. For Life.
What's new
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Community Update
McCrae landslide
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Want to win $1000 off your water bill!*
Switch to eBilling to enter. T&Cs apply.
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Our growing water needs
We’re securing our city’s water supplies for the next 50 years but we still need your help.
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Have a recycled water supply?
It’s time for your annual plumbing check, follow these steps.
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Helping you with your bill
We’re here to assist you with a range of flexible options, explore them here.
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Who is South East Water?
Every time you turn on a tap, flush a toilet, wash the dishes or make a cup of coffee, we’re there. Our role is to bring you high-quality water and take wastewater away every day - and we’re working 24/7 to make that happen.
Available 24/7 for faults and emergencies
Are you experiencing a leak or water emergency? Report a leak or view works in your area.
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Accounts and billing
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Manage your account
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Pay your bill
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Understanding your bill
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Switch to eBills
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Bill higher then expected
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When someone passes away
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Register for mySEW
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Help and support
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Set up a Centrepay
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More time to pay
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Apply for a concession
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Set up a payment plan
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Family violence support
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Moving house
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Business
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Prices and charges
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Water meters
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Faults and works
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Leaks
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Maintenance
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Blocked pipes
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My water seems different
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I have a problem with my water meter
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Water filters and household appliances
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Works
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Building and development
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Developers
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Future infrastructure
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Accredited contractors
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Prices and charges
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Technical standards
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Verification forms
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Property declarations
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Land development policies
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Builders and plumbers
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Pressure and flow
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Servicing Guidelines
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Connections
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Backflow prevention
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Recycled water connections
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Prices and charges
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Assets and easements
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Home owners
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Help me to apply
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Water, waste and environment
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Learn about water
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Saving water
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Water saving tips
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Target 150
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Current water use rules
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School water efficiency program
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Helping businesses save water
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Our growing water needs
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Environment
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Trade Waste
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About us
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Corporate information
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Freedom of information
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Our policies
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Public interest disclosures
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Procurement
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Water regulation
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Enforceable Undertaking
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Community
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Hydration Station
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Community Grants
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Customer & Community Advisory Council
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Easy English booklets
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Working with Traditional Owners and First Nations people
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Choose tap
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Water and Sewerage Community Rebate
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Our strategy
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Reports strategies and plans
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Safety commitment
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Our service guarantees
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Our performance
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Our vision
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Five-year customer commitment
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Who we are
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Careers
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News