Reports and charges

Annual Reports

annual report infographic

For more highlights from 2016-17, view the full infographic here. For full details of financial and operational achievements, read the Annual Report 2016-17 below.

Annual Report 2016–17 (2.6Mb)

Consultants engaged 2016-17 (70Kb)

Annual Report 2015–16 (5Mb)
Annual Report 2014–15 (2Mb)
Annual Report 2013–14 (3.3Mb)
Annual Report 2012–13 (2.2Mb)
Annual Report 2011–12 (2Mb)
Annual Report 2010–11 (1.75Mb)
Annual Report 2009–10 (3.83Mb)
Sustainability Report 2009–10 (2.56Mb)
Annual Report 2008–09 (incorporating sustainability) (3.29Mb)


Corporate Plan

Our 2017–22 Corporate Plan outlines the activities we will undertake to deliver high quality water and sewerage services for our customers while also thriving as a progressive, financially self-sufficient and agile water utility.

Corporate Plan 2017-22 (1185Kb)

Water Quality Report

South East Water produces an annual drinking water quality report, which details our performance against the requirements of the Safe Drinking Water Act 2003 (the Act), the Safe Drinking Water Regulations 2015 (the Regulations) and the Australian Drinking Water Guidelines 2011 (ADWG).

Water Quality Report 2016–17 (7Mb)

Urban Water Strategy 2017

Our Urban Water Strategy is our plan for managing our water supplies for our customers and community for the next 50 years in the face of climate change and a population that’s set to nearly double by 2065. We’re managing water for the future by undertaking six key actions to enhance water availability and create more liveable communities.

Urban Water Strategy (4.4Mb)

Water for a Future-Thriving Melbourne

This Melbourne-wide strategy summarises the key actions South East Water, City West Water, Yarra Valley Water and Melbourne Water are working on together to deliver common water outcomes across metropolitan Melbourne over the next 50 years.

Water For a Future-Thriving Melbourne (8Mb)

Water Plan 2013-18

In accordance with its Statement of Obligations, South East Water prepared a Water Plan for the regulatory period 2013-18. This was submitted to the Essential Services Commission, before the regulator made its determination on our prices.

Essential Services Commission's determination on South East Water's water plan 2013–18 (328Kb)


Drought Preparedness Plan

The process for how water restrictions decisions are made is contained in a document called a Drought Preparedness Plan which has a number of purposes including: identifying preliminary responses by South East Water to the possibility of water shortages, setting out the four stages of restrictions on the use of water and defining events which may lead to each stage of restriction being imposed.

Drought Preparedness Plan (818Kb)

Under the Water Act each water business is required to manage water restriction rules under a By-law. South East Water's By-law incorporates four stages of water restrictions and specifies what can and cannot be done when each stage of restriction is in place. If a stage of restriction is in place, it supersedes Permanent Water Rules.

Water Restrictions By-law (737Kb)
Water Outlook for Melbourne (1.85Mb)



Statement of Charges

Prices and charges 2017-18 (587kb)